The Prime Difference

Why Healthcare Organizations Choose Prime.

Revenue cycle support should fit your organization—not the other way around. We combine healthcare expertise, flexible service models, and transparent support to strengthen your revenue cycle from end to end.

01

Healthcare Expertise

Specialized experience supporting medical, behavioral health, and specialty practices with complex billing and reimbursement needs.

02

Flexible Service Models

From targeted A/R and billing support to comprehensive revenue cycle management, services are tailored around your organization's needs.

03

EHR & PM Integration

We work within your existing systems and workflows to create a seamless partnership without unnecessary operational disruption.

04

Transparent Reporting

Clear reporting and communication provide greater visibility into A/R, denials, reimbursement trends, and key revenue cycle performance indicators.

More than a billing vendor. Prime works as an extension of your organization to identify revenue cycle gaps, strengthen workflows, and support sustainable financial performance.
Comprehensive Revenue Cycle Support

More Than Medical Billing.

We support the revenue cycle from claim submission through reimbursement, helping healthcare organizations strengthen financial workflows while reducing the administrative burden on their teams.

Comprehensive Support

What's Included

✓
Claims Management Electronic and manual claim submission, monitoring, corrections, and payer follow-up.
✓
Charge Entry & Review Accurate charge entry with review against supporting clinical documentation.
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Denial Management Proactive denial review, corrections, resubmissions, and appeals when appropriate.
✓
Payment Posting Payment and remittance posting with reconciliation for accurate account balances.
✓
Patient Balance Management Patient statement workflows and coordinated follow-up on outstanding balances.
✓
A/R Follow-Up Consistent follow-up on unpaid, underpaid, delayed, and aging claims.
✓
Revenue Cycle Reporting Financial reporting with visibility into A/R, denials, reimbursement, and key metrics.
The Impact

What It Means for Your Practice

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Stronger Cash Flow Consistent claim management and follow-up support more efficient reimbursement.
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Fewer Preventable Denials Proactive review helps identify billing issues before they become recurring problems.
✓
More Efficient Operations Reduce administrative burden so your internal team can stay focused on your organization and patients.
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Greater Financial Visibility Clear reporting provides insight into reimbursement trends and revenue cycle performance.
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Stronger Workflows Identify operational gaps and establish processes that support long-term performance.
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Scalable Support Revenue cycle services can adapt as your organization grows and its needs evolve.
Built Around Your Organization

Your revenue cycle isn't one-size-fits-all. Prime provides flexible support based on your practice, specialty, existing workflows, and operational needs.

Discuss Your RCM Needs →
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Additional Practice Support

Add-On Services

Extend your revenue cycle support with additional administrative, enrollment, and credentialing services tailored to the needs of your organization.

01
Enrollment & Account Support

Setup & Account Management

Administrative support for payer enrollment, payment setup, and practice account updates.

ERA Setup
Electronic Remittance Advice
$65 / hour
EFT Setup
Electronic Funds Transfer
$100 / application
Practice Address Changes
$100 / application
Banking Information Changes
$100 / application
02
Operational Support

Credentialing & Practice Support

Additional support for credentialing, administrative projects, reporting, and practice needs.

Additional Meetings
At provider request
$65 / hour
Contracting & Credentialing
$200 / application
Missing Progress Note Reports
$30 / report
Need something not listed? Additional administrative and revenue cycle support may be available based on your organization's needs and project scope.
Customized Support

Need Additional Practice Support?

Tell us what your organization needs and we'll discuss the services and level of support that best fit your workflow.

Discuss Your Needs →
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