Medical Billing

Comprehensive Revenue Cycle Management for Modern Practices

At PHB partner with practices to manage every aspect of the medical billing process—from accurate claim submission through timely payment collection. Our consultative approach helps reduce denials, accelerate reimbursements, and improve overall financial performance, so your team can stay focused on delivering exceptional patient care

How Our Process Works

  • You provide secure access to your documentation and clinical note systems

  • We import and validate daily charges to ensure accuracy and compliance

  • Claims are submitted promptly and actively monitored through each stage

  • Denials are analyzed and appealed strategically when appropriate

  • Payments are posted accurately, with discrepancies identified and resolved

  • Patient statements are generated and coordinated with your team for follow-up

A black stethoscope with a silver chest piece and white earpieces on a light blue background.

What Our Medical Billing Service Includes


The Benefits to Your Practice


  • Claim submission through both electronic and manual channels to ensure timely processing

  • Accurate charge entry with thorough cross-checking against clinical documentation

  • Proactive denial management with timely and strategic appeals

  • Payment posting and remittance reconciliation to ensure accuracy

  • Patient statement generation with coordinated follow-up on outstanding balances

  • A/R follow-up on underpayments, unprocessed claims, and aging accounts

  • Monthly financial reporting, including revenue analysis and KPI tracking

  • Improved cash flow — faster reimbursements and reduced days in A/R

  • Fewer denials — proactive claim review and real-time status monitoring

  • More efficient operations — your team stays focused on patient-first care

  • Clear financial insight — actionable monthly reports that highlight growth opportunities

  • Stronger compliance — accurate charge capture aligned with clinical documentation

WHY CHOOSE PRIME HEALTHCARE

Industry expertise

We specialize in behavioral and mental health Medical billing

Customizable service levels

From light AR support to full Medical billing teams

EHR / PM integration

Seamlessly working with your systems

Transparent Medical billing dashboards

Monthly reporting on performance and KPIs

Monthly Support Plans

At PHB, we keep things simple and transparent. Our pricing is designed to give you clarity, not confusion. On this page, you will see exactly how our plans are structured, the factors that influence cost, and what you can expect in return. We provide real numbers, clear deliverables, and a full breakdown of where your investment goes. No hidden fees. No surprises. Just straightforward pricing you can trust.

Essential

Solo providers who need core billing support with excellent service

5% of income

Min. $500 if gross income ≤ $6,500

  • Benefits verification & eligibility

  • Claims submission daily

  • Posting insurance payments

  • Claims appeals

  • Customized end-of-month reporting

  • Bi-weekly A/R reviews

  • Patient collection assistance (notify provider of declines)

  • Direct access to your billing team

Growth

We act as your business office providing financial assistants to questions

7% of income

  • Everything in Essential, plus

  • Intake paperwork management

  • Sending superbills for self-pay patients

  • Monthly meetings with your account team

Premium

Group practices needing advanced billing and patient service integration

8% of income

  • Everything in Growth, plus

  • Expanded patient interaction

  • High-touch billing & account management

  • Dedicated support for scaling providers and teams

  • Virtual receptionist & scheduling

Which Plan is Right For You?

If you want complete peace of mind and to free up your time to focus fully on patients and practice growth, the Growth Plan is often the best fit for most providers. It balances full-service billing with patient support, giving you both efficiency and reliability.

If you are scaling quickly or running a larger practice that requires higher-touch service and deeper integration, the Premium Plan provides the most comprehensive support. It’s designed to help you manage complex needs while maximizing revenue and patient satisfaction.

The Essential Plan is ideal for solo providers who want to maintain ownership of certain tasks but need dependable billing services and accountability in place.

And remember, your plan can evolve as your practice grows. If you’re unsure which plan is right for you, talk with us. We’ll guide you toward the best option based on your goals and stage of growth.

Add-On Services

In addition to our monthly support plans, PHB offers a select range of add-on services for practices that need extra help beyond billing. These options are available as needed and can be tailored to your practice priorities.

Person using a stylus to analyze data on a tablet, with financial charts and graphs on paper, a calculator, and a laptop on the desk.
Two people sitting at a table, one with a tablet and one with a laptop, in a meeting or discussion, seen through a glass wall in a black and white photo.
A person typing on a white keyboard with a stethoscope nearby.

Setup & Account Management

  • ERA (Electronic Remittance Advice) setup – $65/hour

  • EFT (Electronic Funds Transfer) setup – $100/Application

  • Address changes – $100/Application

  • Bank changes –$100/Application

  • Additional meetings (at provider request) – $65/hour

Meetings & Credentialing

  • Additional meetings (at provider request) – $65/hour

  • Contracting & credentialing – $250.00 per application

  • Missing progress notes reports – $65/hour

Practice Support

  • Dedicated practice phone number – $15/month

  • Dedicated practice email address – $15/month

  • Corrective work (all payments posted by PHB are chargeable regardless of payment date) – Custom quoted